Terms and Conditions

These terms and conditions govern the way in which we supply products to you, including any e-learning courses.

Please read these terms carefully before you submit your order to us. These terms tell you : who we are; how we will provide products to you; how you and we can change or end the contract; what to do if there is a problem, and other important information. All rights not expressly granted in these terms are hereby reserved.

We will try our best to provide you with uninterrupted service. However, for reasons beyond our control like a power outage, server down, software issues, regular maintenance, a programming error, and other unavoidable glitches, content update there might be an interruption.

Grant Of Licence

In consideration of your payment, we hereby grant you a licence to use the purchased e-learning courses (“the Products”). This licence is limited,revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

This licence is personal to you and cannot be shared or exchanged with others.

General

We provide, manage, and maintain your access, login credentials, and support in every possible way. You aren’t supposed to modify, distribute, or transmit any product or copyrighted material and also not permit anyone else to do so.

Course Access

Activation of the course would be done once the students have filled the application form and made the payment.

We cannot guarantee the completion or certification once the access period ends. Hence it is student’s responsibility to complete the course within the stipulated time. In case a student is unable to complete the course within the stipulated time, reactivation or extension charges (10% of the course fee) would be applicable for the extensions.

Students shall get a free extension of the course if there are any interruptions from our end. The period of extension might depend based on the duration of the interruption.

We aim to provide the best quality online study materials hence have the right to change or revise the content, curriculum, and course without any prior intimation.

The account shall be suspended if a student fails to log in within 30 days of course activation or if the subsequent installment is pending. Reactivation charges would be applicable.

Students will be eligible to attend contact programs only after complete payment of the fees, internal exams, and any criteria allotted by the professo or coordinators.

If any false information or forged documents are provided, then the admission stands to be canceled, and we will not be liable for any refund of the fees.

Pricing and Payment

IMSRM works with third-party payment processing to offer convenient and secure payment methods. We take payments in various currencies, but the student will be liable to pay the conversion charges, including the tax (the access would be given only after successful payment confirmation).

Cash Payments are subject to the submission of PAN and Aadhar Card.
NEFT payments are to be made to the following account.

Bank Details
Bank Name:- Indian Bank
Account Name:- Institute of medical science and research mumbai
Account Number:- 7736611731
IFSC:- IDIB000A678

You agree to provide payment for the products in the stipulated currency, and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full before providing you with access to the products.

Cancellation and Refund Policy

You may change your mind within seven (7) calendar days of purchase, well before materials have been provided to you, downloaded, streamed, or otherwise accessed. If you do wish to cancel, please contact us via email

Fees once paid will not be refunded after completion of the 7-day free look period from the date of login credentials issued. Fee transfer to another person is not entertained under any circumstances.

The student has to submit the documents within 15 days of activation or before downloading the certificate.

For courses where Exam is applicable, the student has to submit the documents within 15 days of activation or else eligibility for Exam will lapse.

Post submitting the documents, if we identify that the student is ineligible for the course, then the course will be deactivated. The fees paid will not be refunded.

If a student’s degree certificate or MCI recognition is expected within 6 months for medical courses and within the course duration for all non—medical courses, then you can complete the admission process by taking a conditional admission letter.

The refund is not applicable in scenarios where the student is not able to submit the documents on or before downloading the certificates.

The refund would not be possible if the details mentioned in the application form and the documents do not match.

The refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.

Contact program and Eligibility Policies

The courses that are applicable for contact programs shall be conducted in batches. Hence, there is a possibility of course duration extension.
We have the right to cancel, postpone or reschedule the contact programs due to external factors like floods, pandemic, earthquakes, and others.
The dates shall be informed prior via email, and the student needs to confirm it in order to make the necessary arrangements else it would be considered as a lost chance.
If a student fails to attend the contact program, we aren’t responsible, and the student would be accommodated in the next available batch.
A student has to start and complete the contact program within the course duration, and a maximum extension of 2 months would be provided.
Students will neither be allowed to the Exam nor would the certificate be issued if there’s any fee pending.
A student with 90% of attendance in contact program shall only get the certificate.
A verified logbook would be provided to the student which has to be submitted by them to IMSRM with trainer signature as a proof of accomplishing the contact program.
Before attending the Exam, all the online modules have to be completed.
To extend the contact program for 2 months, students will be liable to pay 10% of the course fee.
To opt for a contact program exemption, student has to have minimum experience in a relevant field. An exemption shall be decided by the academic head.

Contact us

The best way to reach out to us is through our Support team contact@imsrm.com . We would love to hear from you.

You can also contact us on

IMSRM

3rd Floor, Rahat Hospital Campus, Near Center Naka, Opp. MGM School , Main Road New Baijipura, Aurangabad -431001(MH).